How to videos and documents

Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.

Maintenance

Here is what you can do to keep your appliance performing at its best.

Clearing a blockage in the hose
Remove dirt container

Remove the dirt container.

Unclip hose

Unclip the hose.

Inspect hose

Visually inspect the hose for any blockages. Use a blunt instrument, such as a broom handle to remove.

Cleaning the pre-motor filter and separator
Remove dirt bin

Remove the dirt container.

Lift lid

Push the tab on the lid of the dirt container and lift to open.

Remove filter

Pull the filter tab and remove the filter from the separator.

Tap filter

Tap the filter over the bin to remove any dirt and debris.

Rinse filter

Rinse the filter under the tap (40°C max, no detergent).

Dry filter

Allow 24 hours to air dry.

Lift separator

Lift the separator from the dirt container.

Brush separator

Use a soft brush to remove any dirt or debris.

Refit separator

Refit the separator making sure it is aligned correctly.

Replace filter

Once dry, replace the filter and close the dirt container lid.

Replace dirt container

Refit the dirt container on to the machine.

Clearing a blockage around the brushbar
Remove battery

Switch the machine off and unplug from the wall socket.

Release brushbar

Using a coin, twist the end of the brush bar to release.

Remove brushbar

Pull to remove the brush bar.

Cut threads

Using a pair of scissors, cut along the groove to remove any hairs or threads.

Wipe housing

Clear any dirt/debris inside the brushbar housing.

Refit brushbar

Push the brushbar back in to the floorhead and twist to lock into place.

Checking the post-motor filter
Remove dirt bin

Remove the dirt container.

Remove post motor filter cover

Twist anticlockwise to remove the post-motor filter cover.

Lift filter

Lift the post-motor filter to remove.

Check filter

Check the post-motor filter for any discolouration, when heavily discoloured it should be replaced.

Clearing a blockage from the brushroll
Remove battery

Switch the machine off and unplug from the wall socket.

Release brushroll

Using a coin, twist the end of the brushroll to release. NOTE: The brushroll cover cannot be removed.

Remove brushroll

Pull the tab down to remove the brushroll.

Wipe brushroll

Use a damp cloth to remove any dirt/debris from the brushroll and allow the brushroll to fully air dry.

Wipe housing

Clear any dirt/debris inside the brushroll housing.

Refit brushroll

Refit the brushroll, pushing the tab in to place.

Lock brushroll

Twist the endcap to lock the brushroll in to place

Troubleshooting

Here is what you can do to keep your appliance performing at its best.

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