Your basket is currently empty
Continue ShoppingYou can register your Vax product on the Vax website registrations page.
Register your productUseful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Here is what you can do to keep your appliance performing at its best.
Firmly push and twist the lance clockwise to unlock, then pull to remove.
Press the nozzle release button to remove the nozzle.
Insert the nozzle cleaning tool into the end of the lance and nozzles to clear any debris.
Unscrew the water inlet connector and remove.
Pinch the inner water tab with pliers and pull to remove.
Rinse the filter under the tap to remove any debris.
Here is what you can do to keep your appliance performing at its best.
Your message has been sent to our customer support team, who will contact you soon
A support request case number will be generated, and you will receive an automated email with the case number and details your original enquiry. Please keep this email safe and use the case number as a reference for any follow up communication regarding this request.
To provide any additional information on your enquiry, you can reply directly to this email and it will get added to your original support enquiry.