How to videos and documents

Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.

Maintenance

Here is what you can do to keep your appliance performing at its best.

Checking the filter
Remove tank

Remove the clean water tank.

Remove hard water filter

Remove the hard water filter.

Filter beige colour

The filter should be a beige/cream colour.

Old filter discoloured

An old filter will be discoloured and darkened, this will need to be replaced, go to 'Spares & Accessories' above.

Clearing a blockage
Turn machine off

Switch the machine off and allow time to thoroughly cool down.

Remove pad

Remove the pad (microfibre or coral).

Remove floorhead

Remove the floorhead by undoing the screw on the neck of the machine.

Remove blockage from neck

Remove any blockage from the neck by using a small thin object (such as a descaling pin).

Remove blockage from head

Remove any blockages by inserting the small thin object into the hole underneath the floorhead.

Troubleshooting

Here is what you can do to keep your appliance performing at its best.

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