How to videos and documents

Useful video and PDF guides, showing you how to use, maintain and fix your Vax product.

Maintenance

Here is what you can do to keep your appliance performing at its best.

Checking the filter
Remove tank

Remove the clean water tank.

Remove filter

Remove the hard water filter.

Filter

The filter should be a beige/cream colour. An old filter will be discoloured and darkened, this will need to be replaced.

Clearing a blockage
Switch off

Switch off, unplug from the wall socket and allow time for it to thoroughly cool down.

Remove pad

Remove the pad (microfibre or coral).

Remove floorhead blockage

Remove any blockages by inserting a descaling pin into the hole underneath the floorhead.

Remove floorhead

Remove the floorhead by pressing the button on the neck of the machine.

Remove machine blockage

Remove any blockage from the neck of the main body using a descaling pin.

Tap machine

Tap the machine on a hard surface to remove any debris from the neck.

Troubleshooting

Here is what you can do to keep your appliance performing at its best.

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