Your basket is currently empty
Continue ShoppingYou can register your Vax product on the Vax website registrations page.
Register your productUseful video and PDF guides, showing you how to use, maintain and fix your Vax product.
Here is what you can do to keep your appliance performing at its best.
Press the dirty water tank release button. Pull and lift to remove the tank.
Remove any dirt and debris from the filter grill located underneath the dirty water tank.
Press the clean water/solution tank release button. Lift and pull to remove the tank.
Unscrew the cap and fill the clean water/solution tank with approximately 1 inch of warm water(max 40°C).
Screw the cap back on and refit the clean water/solution tank onto the machine so it clicks into place.
Press the wash tool release button and pull to remove the tool from the hose end.
Push the hose end into the hose self clean port.
Switch the machine on and hold in place until the clean water tank has emptied. Do not squeeze the trigger. Repeat as necessary.
Press the dirty water tank release button. Pull and lift to remove the tank.
Lift the dirty water tank clip and unhook to release the lid.
Lift the lid to remove from the dirty water tank.
Empty the dirty water into the sink or toilet.
Rinse the dirty water tank and lid with warm water (max 40°C) to remove dirt/debris.
Here is what you can do to keep your appliance performing at its best.
Your message has been sent to our customer support team, who will contact you soon
A support request case number will be generated, and you will receive an automated email with the case number and details your original enquiry. Please keep this email safe and use the case number as a reference for any follow up communication regarding this request.
To provide any additional information on your enquiry, you can reply directly to this email and it will get added to your original support enquiry.